ISO 14001Environmental Management System
A Systems Approach to Sustainable Development
The City of West Palm Beach Public Utilities Department (Utility) strives to provide efficient, reliable and economical water, wastewater and stormwater services. Protecting our water resources and preventing pollution is an important part of this mission. To address the need for sustainable development, the Utility has implemented and maintains an Environmental Management System in conformance with the ISO 14001:2015 standard.
The Environmental Management System (EMS) is a management system with an environmental focus. Core aims of the EMS include continual improvement, prevention of pollution and environmental compliance. The ISO 14001 standard provides organizations with a series of requirements for an environmental management system that can be used to enhance environmental performance. Using the ISO 14001 EMS, the Utility has evaluated how each division interacts with the environment, and using that knowledge, has set goals and changed operations to improve resource efficiency, reduce wastes and drive down costs. Having an EMS provides assurance to internal and external stakeholders that bottom-line environmental impact is being considered and quantified.
The Utility began implementation of the EMS using the ISO 14001: 2004 standard in 2013, and achieved initial management system certification by NSF-ISR in 2016. NSF-ISR
is a division of global public health organization NSF International, and is used as a third party auditor to verify conformance of the Utility’s EMS to the ISO 14001 standard. In 2018, the Utility upgraded their Environmental Management System to the new ISO 14001:2015 standard
, and expanded the scope of the system to include all Department activities. Management system certification from a third party registrar certifies that the EMS as implemented meets all requirement listed in the ISO 14001 standard and the correct processes are in place to achieve the intended outcomes, including continual improvement.
When the Public Utilities Department set out to implement the Environmental Management System in 2013, the goal was not only to identify areas of environmental risk throughout the Department, but also to standardize processes, increase communication between divisions, and improve record keeping. Implementation required commitments from employees at all levels within the Department. Teams were created to assist each area with elements such as training, Standard Operating Procedures, Emergency Response Plans, assessing environmental risks, and document control. Since implementation of the EMS in 2013, over 90 goals have been set and achieved, in line with the Department’s Environmental Policy, including reduced natural resource consumption, energy usage and wastes and improved process controls. The EMS has helped the Utility achieve continual improvement, and has also been an effective tool in improving internal communications.
With implementation of the Environmental Management System, the City of West Palm Beach Public Utilities Department has the knowledge, experience and capability to address current and future environmental concerns and help contribute to sustainable development.
City of West Palm Beach Public Utilities Department
ISO 14001 Environmental Management System
The Public Utilities Department (Utility), as a public service provider for source water conveyance, processing and distribution of water, the conveyance and treatment of sanitary waste, the operation of the storm water system and flood protection, and customer billing and service- have a responsibility to take a leadership role in conducting all operational activities in a manner that protects the environment, as we provide for the health and safety of our employees, customers, and the general public. We have a duty to balance social, environmental and economic factors to ensure the continued success and sustainable management of the Utility.
In keeping with this vision and our responsibility to protect and conserve the environment, we are committed to exceeding environmental compliance.
To exceed environmental compliance
, we will:
ork together for continual improvement
void negative environmental impacts
transform our Utility into an environmental & safety leader
of our vision
e-evaluate and adjust our everyday tasks to prevent pollution