Q? Where is the Division of Parking Administration located and what is the telephone number?

A. Parking Administration is located at 195 North Narcissus Avenue, West Palm Beach, Florida 33401 and the telephone number is (561) 822-1500. [map]

Q? What are the office hours for the Division of Parking Administration?

A. Parking Administration’s office hours are Monday - Friday, 7:00 am- 6:00 pm

Q? I received a citation for an expired tag or no current license plate, what do I do?

A. Send in a copy of your current registration with the ticket, if your registration was valid at the time you were cited, the cost of the citation will be reduced to $5.00 dollars. If your registration was not valid at time of citation issuance, the citation must be paid or make a request for a court date to appear before a judge.

Q? I received a citation for parking in a handicap space, what do I do, I am handicapped?

A. You can either send in or bring to the office a copy of your handicap placard (both front and back), the handicap placard registration and your driver’s license or I.D. card. The cost of the citation will be reduced to $5.00 dollars. If you do not have a handicap placard, you will either have to pay the citation or request a court date to appear before a judge.

Q? The meter I parked at wasn’t working properly and I received a citation, what do I do?

A. If you call the office within 96 hours (excluding weekends and holidays) of receipt of the citation, a meter check will be completed. If the meter was malfunctioning for any reason, the citation will be administratively excused. If the meter is checked and it was determined that the meter was functioning properly at the time, the citation will have to be paid or you can request a court date be set-up to appear before a judge.

Q? Where do I go to get a handicap placard?

A. Click here to download a copy of the Florida Application for Disabled Person Parking Permit Placard. Once the application is completed and signed by a physician, submit the form to your local tax collector's office with appropriate payment. In addition to the completed form, be sure to bring:

• A copy of your Florida driver license or Florida identification card.
• Fees

You can also obtain replacement/duplicate handicap placards and registrations at 301 N. Olive Ave. (1st Floor) 33401 - [map] Telephone (561) 355-2622.

Q? What is a City Card and where can I obtain one?

A. A City Card is a card that is utilized in lieu of money to pay an electronic single-head meter. The card is inserted into the meter, for each insertion $.25 is decremented from the card. The minimum initial purchase of a City Card is $5. The City Card is sold at the Division of Parking Administration. You can reload the City Card for any denomination you wish after the initial purchase. [more]

Q? Where can I purchase a monthly garage and surface lot permit?

A. To verify what the requirements are to purchase a monthly garage or surface lot parking permit, please call the Division of Parking Administration at (561) 822-1500 or you can visit the office at 195 North Narcissus Avenue, West Palm Beach, Florida 33401, Monday-Friday, 7:00 am – 6:00 pm

Q? How do I rent a meter?

A. Meter rentals are available only for construction, special events, and film/photo productions. The request for meter rentals must be made 48 hours in advance and is to be utilized for short-term purposes only. For information, please call the Division of Parking Administration (561) 822-1500. Fees are $10.00 - $30.00 per day depending on location.

Q? What are meter rates?

A. Rates vary from $.25 for 30 minutes to $.25 for 15 minutes depending on location.
Hours of Operation: Monday – Saturday, 7am - Midnight

Q? What methods of payment do you accept?

A. We accept cash, checks, credit cards, money orders and travelers checks (all checks must be drawn on U.S. Banks), and made payable to the City of West Palm Beach.

Q? Where do I get my vehicle registration renewed?

A. Palm Beach County Tax Collector's Office, 301 N. Olive Ave. (1st Floor) West Palm Beach 33401. [map]
Phone: (561) 355-2622
Web site: www.co.palm-beach.fl.us/tax/

Q? Where do I pay my parking ticket?

A. You can pay at the Division of Parking Administration - 195 North Narcissus Avenue, West Palm Beach, Florida 33401. [map] Monday - Friday, 7:00 am - 6:00 pm.

Q? Where can I get a driver’s license?

A. The closest locations in West Palm Beach are The Division of Motor Vehicles located at:

• 571 N. Military Trail 33415-1311 - [map]
  Phone: (561) 497-1570
• 3185 PGA Boulevard 33410-2802 - [map]
  Phone: (561) 681-6333

Q? My vehicle was booted/towed, how do I retrieve it?

A. You must bring cash, credit card or a cashier’s check in the amount stipulated on your warning sticker that was placed on your vehicle 24 hours prior to the boot/tow. If you need to verify the amount owed, please call the Division of Parking Administration at (561) 822-1500.