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The Mission of the City of West Palm Beach
To protect and enhance the quality of life through providing
efficient and effective customer-focused services.
The City's Vision
West Palm Beach will be a vibrant, attractive and safe City recognized as a model community which:
Takes pride in history, diversity and environment Promotes and enjoys community respect, pride and cooperation Provides visionary and creative governmental leadership Is a celebrated cultural and recreational destination Values its public employees and recognizes their achievements
The Core Values
Integrity: |
Demonstrating the highest moral and ethical conduct with a sense of fairness. |
Respect: |
Treating every individual with dignity. |
Leadership: |
Individuals setting and promoting standards of excellence. |
Cooperation: |
Working together for the benefit of the whole regardless of differences. |
Collaboration: |
Developing mutually productive relationships where there are opportunities. |
Customer Service: |
Developing an organizational culture that provides a quality employee experience that translates into quality customer service. |
The 5 Strategic Priorities of the City of West Palm Beach
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Promote a Safe and Secure Community:
- Our goal is to eliminate and prevent visible disorder and assure community safety. We will strive for:
Increased partnering between community organizations and the Police Department; Aggressive Code Enforcement city-wide; Education of Citizens to prevent root causes of crime.
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Engage citizens through the provision of exceptional customer service and systems focused on increasing positive citizen, neighborhood and government interaction:
- Our goal is to develop a high level of citizen-government interaction. We will strive for:
Friendly, considerate and timely customer service; More partnerships with Neighborhood Associations; Responsiveness and innovation; Increased communication between the City and its Customers and Employees; Continuous quality improvement.
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Promote opportunities for Youth, Family and Community:
- Our goal is to develop a healthy family-oriented environment. We will strive for:
Improved ratings on Customer-Satisfaction Surveys; Celebration and inclusiveness of our Cultural Diversity; Enhanced Recreational Programs and Facilities; Attractive and appealing Parks and Green Spaces; Increased availability of Affordable Housing units and Home Ownership opportunities.
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Enhance Fiscal Stability without sacrificing Quality of Services:
- Our goal is to ensure prudent management of tax dollars. We will strive for:
A steadily increasing Tax Base; Ways to decrease Millage Rates (i.e. property taxes); A steadily expanding Fund Surplus; Joint Private/Government Partnerships; Increased Grant Funding; Increased Quality of Services.
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Develop an economic development plan to encourage and attract commercial and residential investment:
- Our goal is to provide an environment that attracts economic development. We will strive for:
Development of a business plan; Creation and retention of jobs; Collaboration to leverage relationships; Provide housing opportunities.
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